The LifeLock App Has Your Back…In Your Pocket

The LifeLock App Has Your Back…In Your Pocket

If you’ve ever applied for a mortgage loan, you know how stressful it can be. Finding a lender offering the interest rate and terms you want isn’t nearly enough. You also have to gather document after document to prove that you are who you say you are. This all came back to me recently when I refinanced my mortgage. The process was painstakingly tedious. This time, though, I had the LifeLock app — and it had my back.

No matter how many times you’ve applied for a mortgage or refinanced one, you’ve likely had the same two thoughts as me in the back of your mind:

  1. “Oh man, I hope I don’t do something silly and screw this up!”
  2. “Oh no! What if someone else messes with my identity and screws this up?”

The LifeLock app won’t go through your shoe boxes or filing cabinets to look for old financial records. But it does provide you with valuable information as you go through this process. Our mobile team has spent the past year designing, developing, and enhancing the LifeLock app with the mindset that, “We need to have our members’ backs… in their pockets.”

Based on the requests and feedback from our more than 4.5 million members, we’ve focused the app to support these situations on-the-go:

  • Alerts: Receive push notifications about potential threats to your identity. “Was this you?” If not, let us know, and one of our highly trained identity restoration agents will help restore your identity.
  • Credit: View scores and reasons from up to 3 credit bureaus, depending upon your level of membership. You can even track your score month-to-month to detect any funny business.

Every time my smartphone buzzed with a push notification from the LifeLock app, it felt like I wasn’t alone during this mortgage process. Credit and financial activity alerts in the LifeLock app gave me peace of mind that I was doing what I was supposed to do and no one was doing anything to compromise the process. Being able to monitor my credit score on the go gave me further confidence that I would be able to detect anything fraudulent before damage was done.

You can download the LifeLock app now on the Apple App Store or Google Play Store.

After you check out the LifeLock app, please let us know what you think here. We’re always looking for ways to make our products and services better.

Whether you’re applying for a mortgage loan, refinancing an existing one, or just want the added comfort that comes from knowing more of what’s happening with your identity, the LifeLock app is here to help you rest easy.

Posted by Shailo Rao, Senior Director of Product

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